Custom-made products terms

Custom products are made just for you, so we like to be clear about the details from the start.

Design and approval
• We send you the look and price of the piece before we start, and we print after you approve.
• You can ask for changes before approving. Big changes may affect the price or the time to make it.

Your files and designs
• When you upload a design or picture, you confirm you have the right to use it (it isn't protected by someone else's rights).
• We use your files only to print your order and never resell or publish them without your permission.
• We may decline to print designs that are offensive, illegal or infringe others' rights.

Colours and sizes
• Colours are close to the site photos, with possible slight differences.
• Sizes may vary by about ±1 mm, and light layer lines are normal.

Names and text
• Please check the name or text carefully before ordering; we print it exactly as written.

Payment and timing
• We may ask for a deposit for custom or large orders before starting, with the rest on delivery.
• Making time depends on the piece; we tell you the expected time with the quote.